Complimentary water at 8 ounces a bottle can only be taken from the front desk by oneself.On top of the lack of service, there is the atrocious attitude of service. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. Restaurant with limited menu (no soup at all). If the refund does not appear on my credit card in the stated time, I will be filing a dispute with my credit card company for fraud. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. There was no staff for the front desk, with one person and 30 people trying to check in. The owner understood my, Becky P. said: I got the chance to stay here last fall when visiting NYC. Is parking available at JW Marriott Essex House New York? No surprise that that never happened. Please see our partners for more details. Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). The location couldn't have been more ideal! We do luxury hotel service so much better in the UK. For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. Our room was in the back and was very quiet. It opens from early in the morning for breakfast -- both buffet and a la carte options available -- and closes late at night. Bed was comfortable enough, towels were nice. Pre pandemic we traveled extensively. I really cant say thank you enough to every staff I met here I truly highly recommend this hotel for comfort and satisfaction!!! The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. This room was like an icebox box - literally. However, just two blocks east is Fifth Avenue, home to some of the most exclusive boutiques in New York City. There was no staff for the front desk, with one person and 30 people trying to check in. Boasting 528 rooms and meals and board games for children, the business hotel is settled in the very heart of the city. Guests can relax and enjoy a variety of beauty and spa treatments. more. The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . She then called me back approxiately 20 minutes later to tell me my entire booking was on points. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. We chose the hotel because it was close to our daughters new apartment. In the Southgate bar we saw former sluggerReggie JacksonandMike Shanahan, former coach of the NFL's Denver Broncos. [2] Revel in refined luxury at JW Marriott Essex House New York. JW Marriott offers a work experience unlike any other, where you'll be part of a diverse community of talented hands-on individuals. Which room amenities are available at JW Marriott Essex House New York? The bedroom in my opinion was the best part of the suite. Do not stay here! Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at SOUTHGATE Bar . There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. . fraserc907, Thank you for taking the time to let us know about your experience while staying with us. But there are ways to get, Youve finally decided to visit New York City, so where are you going to stay? An absolute joke!! No room service. At this point, Marriott and Essex House have no excuse for this whatsoever other than sheer incompetence or willingness to defraud their customers. See more questions & answers about this hotel from the Tripadvisor community. Then Essex House tried to tell me I booked the entire thing on points. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. Breakfast in the on-site restaurant was a complete waste of money. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. The restaurant is modern and truly one of the finest on this end of Central Park. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.1 miles). Weighing the pro's and cons, the pro's greatly great points greatly overcome the complaints. I have shared your feedback with the hotel leadership team to ensure they are aware of your unpleasant experience. But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. Nothing I can do. The location is just amazing - right across the street from the park. The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike. Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Sure enough, there were bogus charges. Valet parking is available for USD 95 per day. Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. The Essex House is more expensive than the less iconic, less well-locatedBenjamin, but it offers a similar level of luxury and also features an in-house spa. Real old-world charm and ambiance. I hope you choose to stay with us again when your travels bring you back to the area so we can make your next stay memorable. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. Park View room indicated in my app, or what, but that was certainly disappointing. Did not try the dining options but lots of great nearby restaurants, Roc_OnVaca, Thank you for taking the time to let us know about your experience while staying with us. Thanks again to Essex House team for our wonderful stay in NYC! All rooms are outfitted with plush king beds that have pillow-top mattresses and duvets, and most units have enough space for a crib or a chaise lounge. Lunch This was a Christmas present for us to celebrate a Wedding anniversary. The only other time I had that experience was at Ritz Carlton Cancun. Some are sleek and elegant, with marble finishes throughout and spacious counters, while others have more basic shower/tub combos with fabric curtains. Contact accommodation for availability. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. I asked her to please email me confirmation of that and she said she would. Compare room types and prices from 46 providers and see 59 photos of JW Marriott Essex House New York, New York. Dinner. Restrooms & Showers - Private bathroom, shower/tub combination, bathrobes, and slippers Runners will put their best (and fastest) feet, If youve ever been, you know that seeing the Macys Thanksgiving Day Parade in New York is an entirely different experience than watching it on TV. Then, I thought to myself, I'll bet they screwed up my bill. . Rooms are nicer than they used to be, but nothing special. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. 0.1 miles from JW Marriott Essex House New York Free Wifi Visit hotel website The Ritz-Carlton New York, Central Park View Hotel 1,892 reviews 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,698 reviews Yes, pets are typically allowed, but it's always best to call ahead to confirm. JW Marriott Essex House 160 Central Park S, New York, NY 10019 Units 12 Agent listings 0 Other listings $949,000 1 bd | 2 ba | 850 sqft For sale - Unit 1029 Listing by: Brown Harris Stevens $1,049,000 1 bd | 1 ba | 740 sqft For sale - Unit 1020 Listing by: Oxford Property Group $1,049,000 1 bd | 1 ba | 705 sqft For sale - Unit 1151 The JW Marriott Essex House New York proudly stands on Central Park South. The coffee was self service with a multi-functional machine to dispense espresso, cappuccino, etc. Housekeeping was spotty. She asked how long we would be before going out and then kept ringing on the door bell to find out when we were actually going! JW MARRIOTT ESSEX HOUSE NEW YORK 160 Central Park South, New York, New York 10019 1 212-247-0300 Experience New York City Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. We still do have our Marriott platinum status. What are some restaurants close to JW Marriott Essex House New York? New York City, New York 10019. For a NYC hotel, the rooms are substantial in size! We, unfortunately, were using Marriott points and had a view of the inner shaft. Browse Venue prices, photos and 14 reviews, with a rating of 5.0 out of 5. . We finally had the engineer come, and he said oh well the heat is off in the hotel. We hope our outlets will be reopened in time for your next visit. We still do have our Marriott platinum status. Stay way. My kids were delighted! East West Coast Girl C. said: Although the attention to detail is terrific i.e. Experience the recently redesigned spaces and luxury amenities at JW Marriott Essex House New York. Our guests praise the helpful staff in our reviews. We finally had the engineer come, and he said oh well the heat is off in the hotel. Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space Staff does their best despite the circumstances. Read the latest reviews for JW Marriott Essex House New York in New York, NY on WeddingWire. Unlock your stay with the Marriott Bonvoy App, 6:30 AM-11:00 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM, 6:30 AM-11:30 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM. Great conversation This property always exceeded my expectations . $40!!!!!!!!!!!!!!!!!!!!! This hotel is convenient to the major museums of NYC and Fifth Ave shopping. We were led to believe this was a luxury hotel?! She reminded me of Jasmine. When we arrived at the front door, there was no one to take our car or bags. They have him toys upon arrival, were very kind and super attentive to us..Things are limited with Covid-19 so the lounge for elite members doesnt offer a real breakfast.I think more could be done here perhaps to offer delivered eggs or something upon requestHowever, overall would come back here with my family again. Ask 171peggyb about JW Marriott Essex House New York, Worst five star hotel experience ever, bar none, Ask humblehedonist about JW Marriott Essex House New York, Ask Thomas L about JW Marriott Essex House New York, Ask NycVen13 about JW Marriott Essex House New York. Arrived and checked in and was sent to a room that . We were given a room after a long flight that had been flooded the night before. Thank you very much to Laura Burton ( Resident Manager) of JW Essex House in Central Park New York City and Madeline Vargas, Executive Assistant it was an amazing stay at our beautiful suite . Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. The JW Marriott Essex House (commonly known as the Essex House) is a luxury hotel at 160 Central Park South in Midtown Manhattan, New York City, at the southern border of Central Park. We stayed for a few nights in a junior suite. By proceeding, you agree to our Privacy Policy and Terms of Use. davemh333, Thank you for taking the time to let us know about your experience while staying with us. If you buy something through our links, Oyster may earn an affiliate commission. For a NYC hotel, the rooms are substantial in size! At $1000/night peak rate, you could at least upgrade the shower. Please check our partner sites when booking to verify that details are still correct. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 160 Central Park South, Midtown West, New York (NY), United States, 10019 - See map. No in/out privileges. 182 units; 42 stories; . ~Belinda B/Suburban Chicago, Nice staff and pretty decorations but the facility needs an update and the rooms have erratic temperature systems with awful noises. https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. I got to be woken by the prior guest's alarm set at 5:30 a.m. Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. & Introverts will likely want to skip places where public interaction is inescapable and its hard, When visiting New York City, there are practically limitless options when it comes to hotels. Thank you for your feedback. Executive lounge was the most bare I have ever seen at a Marriott. Picture Perfect Location The JW Marriott Essex House New York proudly stands on Central Park South. Directly opposite the hotel is Central Park,. Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. Discover genuine guest reviews for JW Marriott Essex House New York, in Manhattan neighborhood, along with the latest prices and availability - book now. Pre pandemic we traveled extensively. Some rooms provide interior views while others offer city and park views. Needless to say, our We stayed at this hotel in January and had a great stay. No room service. Located 3.4 mi (5.5 km) from the airport, JW Marriott Essex House New York offers a great location, putting you within just a 10-minute walk of Central Park and Broadway. They followed Covid protocol seriously, thats for the safety of everyone They offered free coffee and drinks , fresh fruits and energy bars , yogurt and all . SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. This July was horrendous. The real fun with this hotel started after I checked out. There was a king size bed with a leather clad bed-head plus an ottoman at the foot of the bed. It was roomy with plenty of natural light filtering in from the windows. In hospitality, JW Marriott Team, I was in NYC for the CNN Heroes 2022 televised show and event festivities Dec. 10-12 hosted by Jelly Ripa and Anderson Cooper. The Viceroy Santa Monica has partnered with designer Marchesa to offer a $500,000 destination wedding package that includes a Marchesa bridal gown, a 12-setting Lenox china set, and 60 rooms for three nights. Property Location With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. $105 for SUV's for 24 hours. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The breakfast selections were limited by covid restrictions, but there was a good selection of fruit, cereals and pastries. JW Marriott Essex House New York 160 Central Park S, New York, NY 4.3 Excellent 1000 reviews Verified reviews 5 - Excellent 540 4 - Good 288 3 - Okay 112 2 - Poor 43 1 - Terrible 17 4.4/5 Cleanliness 4.4/5 Staff & service 4.4/5 Amenities 4.2/5 Property conditions & facilities 4.2/5 Eco-friendliness Write a review 5/5 Excellent Carmen Open for Thank you for taking the time to let us know about your experience while staying with us. Breakfast We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. This hotel has a great view of Central Park from almost any floor. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. The rooms were also clean, modern and amazing views of the park. For the planner, the appeal of our elegant setting, over 17,000 square feet of event space, state-of-the-art AV, catering services and versatile layouts, is immeasurable. One of the friendliest hotels we have ever stayed in! With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. We stayed at this hotel in January and had a great stay. My family enjoyed it more I loved going around few blocks shopping to Nordstrom Even is walkable, going to 5th Avenue and to the Rockefeller center and St Patricks cathedral. We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. They hadn't bothered to refill the tissues in the bathroom from the prior guest. The property's past inspired its present industrial-chic design, and small details such as decorative milliner's tools pay homage to the, The 618-room Stewart Hotel offers great beds with a six-choice pillow menu, a top-notch fitness center, Aveda bath products, in-room kitchens, and David Rockwell design (a $24 million renovation was completed in 2011).
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