This is a scam. Through different participation levels Pearl, Silver, Gold, Platinum and Diamond members can enjoy preferred rates, free nights and access to exclusive partner offers. Mainly access to Preferred areas even if we book the most basic room and Holiday weeks like Christmas/New Years. We signed in Costa Rica and the contract itself specified that it would be arbitrated under the laws of Panama, both of which have very limited (or no) consumer protection laws. Sunscape Resorts & Spas offer fun-filled and worry-free, family-friendly vacations without wristbands for families, friends, singles and couples. When no meaningful solution could be reached with her, I asked to speak with manager. If only I had known before I signed with UVC. I didnt take my chances. I am on the same boat as you. The Unlimited Vacation Club is an exclusive travel club whose participants enjoy guaranteed preferred rates and benefits at properties around the world. From the ceremony to the cake, you'll have everything you need to say "I do". Feels much l like a penalty than a reward. Each time I book or make a payment, in fact, anytime I connect with UVC its never a pleasant experience. And Yes Im F***ing PISSED!!! I started to Talk angrily because I just wanted to leave and at That moment your employees That sell all your plans started laughing at me because they knew they got to waste my precious Time on our short Holiday here in Mexico. to my stomach and wish I never had any affiliations with these disgusting ? Secrets Resorts & Spas offer a romantic adult experience in an elegant resort that pampers and pleases. That is funny. My wife works in finance and Im an investment advisor with an MBA in Finance (which they did not know), so we felt very comfortable following the numbers. They told us a bunch of liars and never sent us the contract with the added information we asked them to write. I just noticed it when a new reply was added. Vacation allocation are usually linked to the chain of establishments under the umbrella of your contract. Not even a gift card ( rolling my eyes). Youve already expressed your thoughts on this subject many times in different forums, so your feedback to my post serves no purpose other than to be condescending and derogatory. Other Vacation Clubs and Timeshares give you a limited amount of weeks and only a few places to pick from if any. Eblyn Gonzlez Hernndez, who was in Mexico. A good deal for fools ! Loud music kept me from going to sleep. I thought I would start a positive forum for those of us already members with UVC to share experiences, recommend locations, ideas on what to do while at our AMResort, share ANYTHING that will HELP us with our club memberships. We are in and have decided to make the most of this We just had the presentation in February at Dreams Villa Magna in Nuevo Vallarta. Stay away. The Unlimited Vacation Club is an elite recognition and benefits program for selective travelers who expect the very best in a vacation experience. GK. Sign in to get trip updates and message other travellers.. Hotels ; Things to do ; Restaurants ; Flights ; Holiday homes ; Travel Stories ; Cruises Participants can earn free nights at luxurious resorts and access to exclusive partner offers. It would be much more fair if the payments are divided out over 30 years. We are sorry about what you mentioned. I am so happy you posted this. Regards. ps I love Secrets Maroma and various Zoetry properties. Our team recently headed out to Secrets Capri Riviera near Playa Del Carmen in Mexico to learn more. My wife and I have been members since 2018, we use it three times a year, sometimes four times. The social traveler will delight in the Breathless Resorts & Spas which cater to those looking for a fun, club-like atmosphere featuring nightlife and limitless activities. The vacation club is wonderful. A loud guest was disturbing many. When we traveled to Dreams Costa Rica we decided to join the UVC Club; one of our friends traveling with us was a member and had nothing but good things to say about it. until they remove this hotel from expedia.or stop scam pp .they will scam take your and sell your information. Secrets Resorts & Spas | Unlimited Vacation Club. This is a great membership because there are so many different destinations to choose from. (as well as tell you about snorkeling with Turtles in Akumal and XelHa). AMResorts Secrets AMResorts - Unlimited Vacation Club The Unlimited Vacation Club by AMResorts is an exclusive travel club whose participants enjoy guaranteed preferred rates and benefits at AMResorts properties in Mexico and the Caribbean. Monday 5)if Am resorts an uvc split you will not have access anymore to Am resorts If you are a UVC member and have experienced any inconvenience. It only has the credits but I wanted to apply the cash. With all of the talk in the comments differing re: head quarters etc, does the advice still hold water? My only recommendation is to fully research the parent companies and interview a member or two that you can find at your own leisure before going back to sign. Unlimited Vacation Club - Members Only Please! Enhanced by its award-winning dining and wine collection, an array of personalized services, a welcome bottle of rum or tequila and a bottle of sparkling wine with fresh fruit daily, Zotry Wellness & Spa Resorts provide guests a uniquely distinguished experience tailored to their wishes. I am really happy to read your comments. Learn how to use it, take advantage of the good deals and stop bitching about it. This seemed like an unreal deal as some of the locations such as Hawaii would charge you that much for two nights. What really Pisses me off is when we returned. Since purchasing our membership, we have enjoyed many awesome resorts and beach vacations,. While the site is specifically geared towards Mexican law, the information I found there helped steer me in the right direction. I contacted Secrets Maroma and they said that they would be happy to re-issue a refund. Im not sure where you came up with your number of 140,000 members, but that just shows me how easily people are manipulated. Wish now we never wouldve joined. No deed ! I can literally spend that same amount of time instead of arguing with them about all the additional fees, I could have searched through google, put together my own trip and decent deals and prices and been done. Do you have any tips and tricks that would be beneficial? The wife had a vacation booked with her sisters at Secrets Maroma in 2020 in which she completely paid for using UVC. This is the version of our website addressed to speakers of English in the United States. Along with that, since we'll be there a whole week, we are looking at fun excursions for all of us as well - any suggestions for those as well? Any American citizen should have the right to get their money back from wrongful sellers who lie to make a profit.. This is of corse only if you travel like this at least twice a year. so, if youre a friend of a UVC member you get the best of all worlds, in my opinion. Just unnecessary IMHO and unworthy of a destination expert. There are so many funny comments and reviews here. The cost of this membership to stay at secrets, zoetry, now, dreams or any other am resorts is $50, 000 for a 50 year membership! Tell them to take a walk if you dont want to hear it and go back and enjoy your membership. After we were given the details of what membership included we were very intrigued even though some of the fluff such as affiliate timeshare partners raised some red flags. Unlimited Vacation Club - Members Only Please! At that point my wife had enough she left. In 3 years you would spend 110,000$ anyways. If you have ever been in sales you can play their game with them and negotiate something that is actually useful and economical. Im blocking calls as fast as I can. Shani (Saturn) in 6th and 5th Houses in 2022-23. Its a terrible contract that gives UVC the ability to take away benefits with little or no notice and leaves the purchaser with almost no recourse except for a very short cancellation period of 5 days. Av. Continued to advise there is nothing get can do regarding the annual fees. Check the fine print before you sign. When I asked for a refund they REFUSED to do that and got very aggressive with me over it and they issued me a credit. We have been to secrets in Cozumel. Unlimited Vacation Club | 7,527 followers on LinkedIn. I told this supposedly supervisor that appears to have no authority that this doesnt seem very fair or customer service when everytime I call I am getting more and more upset. Just because you dont see it, doesnt mean its not a scam. We believe their most popular membership level is the Gold Tier so we will focus our review on that level. Sixteen percent (16%). We believe their most popular membership level is the "Gold Tier" so we will focus our review on that level. This doesnt exactly inspire confidence, and really got us to start grilling the vacation club sales representatives on the details. If these vacation clubs were based out of the US, then you have lots of legal options you can take to get your money back. This has been the worst experience. I will also say that people are more likely to comment when they are upset this is a pretty big company I would hope others who have a good experience will weigh in as well. Days: Varies depending on resort / Time: Varies. When we kept calling they did not return our calls. We were very impressed by the professionalism and never felt pressured to make a decision. Let me ask you thisif I could offer you a free membership to a travel website, where you could get room discounts of up to 80% off (but 40% to 60% at least), would you sign up? I just had the misfortune of going to one of their Unlimited Vacation Club presentation at their . Hopefully this will help others to be careful before they sign any contract, especially when company is registered in the country that USA laws protecting consumers are not applicable ( like UVC in Dominican Republic). Only then I was explained that what unlimited club offer is : 25 % off hotel room ratesagain this is something that was not explained to me when I was forced to sign agreement. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. I dial, second rep just says hey to be current and use our services you have to pay the annual renewal fee. We were members for 7 years and enjoyed the resorts, but it is not a good investment (unless you sell vacations to several friends every year at elevated prices to recoup your investment [read rip off your friends]). You do have to watch for the VIP weeks expiring, we were able to use the last two and booked for next year. You can go away as many weeks as you want and to as many different places as you'd like. It just saved us. Varies Varies Sleeps Varies Type Floating Weeks 1-52 Usage Frequency Unlimited VERIFIED AD FOR SALE Hope they make it right for you. Luckily, we got your back! Fast forward I rebooked for May of 2021. I had also specified in my second email that my lawyer had instructed me to only communicate with them in writing so they should contact me by email and not phone. Hi Liz, thank you for reading our article. I have called and asked if they can at least give me one day for free, they declined. Sorry cant help with your request as we live on the other side of the planet. Saludos. It's $299.00 for Loding only. Zoetry, Breathless, 5 diamond Secrets and Dreams resorts are what they call 2 for 1, meaning that you have to use two free nights for one. I give my elec. Try to escalate it to a manager as soon as you get on the phone! I know you wouldn't get any of the VIP or premier weeks, but the 25% discount for the number of remaining years should be able to transfer no problem. Which I think I will have to advice to my families and friends from now on. Most people wouldnt pay $70,000 all at once so their 48 month financing option (with 20% down) is what people who buy this usually go with but guess what their interest rate is. We were invited to see the hotel have breakfast and Receive tickets for the aquarium at Cancun, we were not told that we would be stuck in there for 4 hours, be harrassed to buy your plans and memberships, when we politely declined because the down payment was absurd, we were offered to meet someone so we could say our comments on the presentation and receive our tickets, it was another that tried to sell us another plan, we Said no thanks, but he continued.his speech, continued to add numbers, draw Lines on his paper when we Said no its enough he sent us to get the tickets where a woman approached us to start another speech for yet another plan with more and more drawings, numbers, lines, and still no tickets were coming. I obviously was not using my brain when I bought it. Jos Vasconcelos 208 Col. Condesa, Cuauhtmoc Territorial Demarcation 06140 Mexico City. 19 ) no deed ! Why would pay up front for vacations is beyond me . She refused to accept my request for cancellation which I submitted and told me that only cancellation form that she sent me she will accept ( that form was stripping me of any rights and refund). I sent the following email that night: To Whom It May Concern, This is by far the most frustrating process i have ever experience when cancelling. With UVC Hacks you will learn tips and important information to make the most of your membership with Unlimited Vacation Club and some of its affiliates. I booked a trip to Vegas in April of 2020 via Unlimited Lifestyle Collection. We strongly recommend you stay away from this for a few reasons. We still had a wonderful time. Unlimited Vacation Club - Members Only Please! Subscribe to the UVC's Blog now! Its just not worth it for me. Sign In . She escalated the complaint and perhaps somebody within UVC sorted things out. Step up to a new level of vacationing. I feel for anyone sitting through this not versed in numbers. Yes, it is important to know the ins and outs of your membership. I cant help but wonder if somebody at UVC is monitoring this article and comments !? She gets me a supposedly supervisor whom repeats what she said to me that to be current I needed to pay. The rapidly expanding club will have nearly 60 resort choices in the near future. The Unlimited Vacation Club by AMResorts is an exclusive travel club whose participants enjoy guaranteed preferred rates and benefits at AMResorts properties in Mexico, the Caribbean and Central America, with nearly 60 resorts. I did used travel miles to cover most of the flight costs. We have been with UVC since 2014, no complaints we have been To Mexico Costa Rica many times we signed for the Pearl level I thought it was rather inexpensive. After the 72 hours had elapsed with no further contact, I followed up my initial cancellation request with a modified version of the mescam.com cancellation letter via email. Thanks for your good work Credit Carrots! No Thank You. Vacation Clubs. We are sorry for the inconvenience. The money is not even use to build new resorts but just to make money ! This company is the most FRAUDULENT Ive ever had to encounter! If things dont work out I will be sure to update this post. sig. They even told me I AGREED to a credit and not a refund for the original trip which was just a lie I gave up after I started to get angry. If I can be any help I certainly will do so. It appears that our credits may have been honored after all. I was very disappointed in the customer service when I tried to explain the situation and they refused to do anything to make it right. Ultimately, one of the most helpful resources I found was https://mescam.com/Refunds.htm. Whatever you gotta do to avoid themI refused an upgrade on my last vacation and you would have thought I was taking away the reps first born childso obnoxious! In theory they should be transferable. The gist of the email was that I expected a full refund minus the $400 we had received and used as luxury dollars. I got no further communication from UVC or Dreams, but on Sept 23rd (11 days after the cancellation request) I had a refund for the exact amount Id requested show up on my card. Just wanted to provide an update to my original comment. We were told that our $3,500 was a 25% discount on the purchase of a future vacation, and that our discount had expired a few months ago. GK. I was told that once I cancelled on or before December 21, 2020 I would not be penalized. Buyer may receive a title fee credit, inquire for details! etc. A handful of bad reviews on a population of 140k members is not a representative sample. My question is has anyone ever successfully removed themselves from the contract i believe she went to Dominican Republic. Not only did they take my $3500, they seem to have sold our information to a company that buys unwanted timeshares. First rep: yes we can waive the late fee. But yes my mind is blown by the amount of money people have spent on these contracts. I owe a UVC membership and havebeen approached by CTIG who wants to buy it. Travel Club resale memberships such as Unlimited Vacation Club by AMResorts are available now. I have been getting a lot of calls asking to sell my membership. First, some of their partners have a 1/5 rating on consumer affairs. Curious as to what others paid. Can anyone tell me if they've ever done this? In case of voluntary termination of the Contract by Member, Mediator will return all the amounts paid by the Member within a period not to exceed fifteen (15) working days after the date of cancellation of the Contract, with exception of expenses for goods and services enjoyed and / or requested by the Member; Which will be deducted from the total amount to be refunded, provided that if such amounts fail to cover the amount corresponding to the goods and services enjoyed, the Member shall cover the additional amounts until liquidating the entire debt. Take pleasure in holistic spa treatments, luxurious accommodations, and award winning dining. Step up to a new level of vacationing. Plus, spacious accommodations include private terraces, connecting rooms and kids amenities. When I called the resort, the resort stated they would issue a credit, but I was screwed because I booked through UVC. Exceptional privileges at extraordinary resorts. UNLIMITED VACATION CLUB WITH LIFESTYLE COLLECTION Terms & Conditions The Unlimited Vacation Club ("UVC") program is powered by Arrivia, Inc. :::they work very hard to make sure you do not receive upgrades: we were foolish to believe that they want happy customers: they think that putting a sash on your door is all they need to do: This is a scam!! Total scam. Repeat myself and she started to say youll need to talk to finance and I cut her off and said Look, ice already talked to customer service then they sent me to finance and Ive take to 2 other people from finance and now Im back to customer service can you just get me to someone that can handle my issues. Alternatively, you may use. I was not given an opportunity to read everything carefully. I immediately pulled up the contract and read it front to back. UVC robbed my husband and I two days of our vacation due to me being exposed to the COVID virus as I am an educator. We started to feel sick. Ive long paid off my contract. Also, when i asked to speak to someone in a higher position, she told me there is no one else. There are a lot more scams that have been uncovered, with a lot more people than that. 1-877-923-2582. Membership Who Can Join How to Join MCU Sponsor Companies Products & Services Member Discounts Rates Fee Schedule Scholarships MCU Auto Buying Service Need Assistance? We did hear, well, we just want you to hear what we have in return for the savings we are giving. I did not like that however, that is one salesman. And most people they prey on simply didnt walk away and make an informed decision. We asked them to show us their online rates right after the presentations, and all the rates they showed us were higher than what they had just promised as well. this is a Scam .I grown up in Asia where has lots of scam . I am so glad I came across your comment, it helped me tremendously in getting my money back and being able to cancel my membership. If you were pressured into signing a contract, and are within a five (5) day window then you can likely get it cancelled. She is the most rude, unprofessional and . One of our readers was able to get their UVC membership cancelled within the five day window, but there were some headaches. If you are at an AM Resort and one of these people approach you, just tell them you are terminally ill and this is your last vacation ever. Of course, three days later, Id heard absolutely nothing. I definitely will NOT be calling and dealing with anyone over the phone that will go nowhere. I email Ivan and a Sandy Avila Snachez returns my email saying to wait for Quality Assurance to call me. We found that a large number of unhappy customers have been posting online about their difficulties with cancelling the membership. Our 10th Anniversary was absolutely miserable. 9 years ago Save Hi everyone! The following evening (Sept 12th), my wife had expressed some concerns that we had made such a large purchase without more research and, to put her mind at ease, I Googled Unlimited Vacation Club reviews. Will co to use to make sure everyone knows how terrible they are. Eventually I decided to take a trip to the Zoestry resort in Cancun using 7 free nights that I have in agreement . Of course, three days later, Id heard absolutely nothing. Combine that with the crazy high interest rate, and you can see that this vacation club does not make financial sense. The Reps are not rude but the service they offer are limited in what you need and if they find a way to accommodate you there are always fees. WARNING!!! Unreal. My start reservation date listed on their website is 1/1/2022. Elevated levels may include a private lounge with concierge service, discounts on spa and wellness treatments, and welcome gifts. I get "offers" all the time, would never seriously entertain them. No value ! Unlimited vacation club is fine if you know how to negotiate and you vacation often. Only deeded timeshare the others timeshare dont exit anymore or changes their names ! Its a terrible contract that gives UVC the ability to take away benefits with little or no notice and leaves the purchaser with almost no recourse except for a very short cancellation period of 5 days. The rapidly expanding club will have nearly 60 resort choices in the near future. Unlimited Vacation Club 1-855-437-0592. We put $3,800 on our credit card as our initial payment and left feeling excited about how we were going to use the benefits. Unlimited Vacation Club, UVC Properties Zotry Paraso de la Bonita presents "Impression", its new concept of nine spectacular suites that offer the perfect combination of privacy, exclusivity and luxury. I have gotten calls to sell my membership too. ? Unlimited Vacation Club (UVC) (47 quejas) Report them to the Mexican Federal Better Business. Yippee - We have received a request from someone who actually likes their holiday vacation purchase. After we said we were not interested in getting a membership and would like to leave, we were stuck there for another two hours as they rotated through another four people with rising seniority to try and get us to sign. Also, the RCI component was a big factor for us because we felt like we could recoup our investment by using the stateside travel benefits that were described. Minutes passed and nobody came. Example experience today. However, the devil is in the details. Regards. I was not interested in the benefits of the upgrade. But for any other compensation on the annual fee, which the annual renewal fee is completely separate from your $20k-$30k-$40k membership purchase. 7)Am resorts is just a resort operator , management that is all (They starred of offing us a $180,000 package!). Club Wyndham. However, it will require some work and you will have to read the fine print of the contract to make sure that this cancellation clause was included. Copyright 2023 - Official BUY A TIMESHARE - Vacation Property Resales Inc - All Rights Reserved Terms and ConditionsSMS Terms and ConditionsPrivacy PolicyCompliance. . Mexican are super money hugery It rude my vacation .I dont feel safe anymore .I cant believe this is happening in star hotel . I also wonder how many of these comments are legit. Also included are special discounts for other travel partners. No time was given to me to discuss the offer with my family and I was not informed that there is a 3 days cancellation possibility. They tried to blame the resort. Seems like it makes more sense to cut my losses, lick my wounds, and just book through Apple or someone reputable. The resorts under Unlimited Vacation Club are some of the best properties around so we were very intrigued. We were never told that it was a timeshare. We were offered a Double Stay Getaway which promised a free day on a future stay. We found local fish/meat/fruit/vegetable vendors, and cooked great meals at our house. I felt something wrong ,then i kept on asking . These companies work very hard to leverage the laws of other countries to make it difficult to get your money back. The first Rep gives me a number to call Finance dept. It doesnt make you feel like you want to call and utilize there services. I will say that I think the company should work on consistency (ie, we recently stayed in one Secrets that was clearly not at a level we expected at a Secrets). The UVC customer experience is pure hell! Unfortunately I paid upfront. 25% off room rates seems like a good deal, until you realize that the free to use travel sites, like Expedia, give you higher room discounts (in some cases up to 80%), when you book a package (room/flights/transfers). They will take your money. cake and free play based on their tier level. 25% off room rates does sounds like a good deal. Going into any negotiation my opinion is you just have to be prepared and know what rooms are worth and how to utilize the membership for you and your family. These are salespeople and will tell you pretty much anything to get you to sign. HOWEVER, they priced it accordingly. So I let her process the annual renewal fee, however she processed the entire charge and did not honor what the first rep promised of removing the late charge. In order for us to follow up properly with your request, please share with us your member ID, phone number, and email address to cx@unlimitedvc.com. Individualize your membership to fit your particular needs through a variety of participation levels. Vacation clubs fall into three general categories, based on sponsorship and management: Major hotel/resort chain: Many of the biggest names in worldwide hotels/resorts operate vacation clubs . Unlimited Vacation Club is an exclusive travel club whose members enjoy preferred rates, discounts and benefits from our partner providers. I am sure than most of the bad reviews here are from people who are out of their depth. Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury beachfront settings. Unlimited Vacation Club Share Play Video LIFE SHOULD HAVE no limits EXPERIENCE uvc INDULGE all your dreams LIVE THE LIFE you've dreamed of ELEVATE YOUR EXPECTATIONS with Unlimited Vacation Club EXPLORE a new destination.