Section Manager - Repairs - Gateshead Council - North East Jobs endobj Office 3750 We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. Thursday 26th January 2023. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm. Junior Interior Designer, Plater, Shift Manager/Shift Operations Manager, Regional Sales Manager, Customer Service, Administrative Assistant, Customer Service Advisor, Wedding Coordinator, Night Shift, Application Engineer. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. Repairs update - Housing Team at Gateshead Council | Facebook <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Home Group | Watergate Court, Gateshead "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. Some of these repairs need to be inspected before the repair can be done. All rights reserved. All the Storm Arwen roofing repairs will be complete, Im touching wood here, by the end of this week. Business advice and support - Gateshead Council Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. Thank you so much. Gateshead, England. NE8 1HH You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. The council is responsible for most repairs to your home. As part of our commitment to quality services, we aim to provide a reliable and quick repair service. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. Regent Street Were delighted that you want to come and work with us. Gateshead Now is a collection of the latest news from Gateshead Council. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Top Jobs in Gateshead, England. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. Do you want to work with us in helping to create spaces that are great to work and/or live in? Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. To keep up to date, why not follow us. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. A public consultation on the future of Gateshead Council's Leisure Services has commenced. This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. The panel decides which services they review based on various criteria. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. Repairs & Voids. 27,852 - 30,151 a year. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. Payslips. However, our partners are continuing to deliver a series of . The amount of compensation you receive will depend on the severity of the illness and how long it lasted. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. 2 0 obj Head of Repairs and Maintenance - Gateshead Council - LinkedIn Metropolitan Borough of Gateshead - Wikipedia Copyright Andy T - 2021. If you are not in when the repair team calls, they will leave a card asking you to make a new appointment. Some of these jobs need to be inspected before the contractor can start the work. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. Her words come ahead of the council launching a new organisation prototype this summer which will be used to improve how the repairs service monitors complaints and delivers them. Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. We will first make sure that it is our responsibility to do the repair. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. The department is on the lookout for more callhandlers and building technicians. Some work to your home is done as part of a planned maintenance or investment programme. If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. Gateshead. We are also unable to check groups and activities listed onOurGatesheadand attendance to these is strictly at your own risk.Terms and conditions, Contact: OurGateshead@ConnectedVoice.org.uk, We provide a range of opportunities for customers to get involved, have their say, and help shape the way we deliver our services. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. :L+Ftc[Sdu|^Y^. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. You have the right to appeal if you don't agree with a decision to charge you for repairs. Any resident with My Housing Account can access this service. 3 0 obj My Housing Account - Gateshead Council If we miss an appointment and we didn't contact you, please contact us. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. about Our Customer Scrutiny Panel needs you! Gateshead Council Housing Services | OurGateshead Whats in it for you? If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. We will pay compensation for damage which is our fault or our contractors' fault. Gateshead pensioner 'shocked' at council's repair works on his home of Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. This makes sure that everyone is treated fairly. If parts are not available or it is not an emergency, we will finish the repair within the relevant category and timescale. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. You have the chance to buy up to 10 additional holidays per year. This includes both small leaks and emergency repairs. Previous reviews include: Anti-social behaviour Customer service Reporting repairs Empty Property. Gateshead gardener's fury as garage roof plants itself in her flower If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation. The site has been designed with residents and local groups to ensure it is easy to use. Gateshead, England Jobs - 16,311 openings | Glassdoor 0191 433 3174. housingadvice@gateshead.gov.uk. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter. My flat was repaired in time for my childs birth and I received rent refunds and compensation. We strongly advise you to take out your own insurance against loss of, or damage to, your belongings through theft, fire, vandalism or burst pipes. We are Gateshead Council's Housing Team. Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. Councillors in attendance at the scrutiny committee voiced the concerns of residents in their wards following the report. They should all be done. We are Gateshead Council'sHousing Team. And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. You can also include claims for loss of earnings and care costs if necessary. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. endobj I have got this complaint, they monitor it and see it through to the end. Why this surreal Gateshead estate will include homes spanning the 20th century, 2 million bill to repair homes in Sunderland after storm damage, Councils 'failing to protect' private rental tenants. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. We hope to reschedule these eventsat a later date. The report found the repair centre's ability to handle calls was deemed 'critically low'. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. News - GO Gateshead Background 2. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. Your Employees Portal - Gateshead Council Please take a look at the full job profile via this link, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get alerts to jobs like this, to your inbox. Gateshead Council jobs in Newcastle upon Tyne NE20 The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. Appointment Types - Gateshead Council Sign up to our Business Gateshead newsletter and follow our social channels for regular updates to government announcements, local business support schemes and opportunities. If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support Read more about the Housing Capital Investment Programme. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. Our employees and contractors carrying out work will show you an identity card. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. We encourage our people to think differently, do the right thing and be innovative. These differences were acknowledged by Mark Smith, the director of public service reform, who said the waiting times "varies enormously". Weendeavourto keep the site as accurate as possible, however we advise you to check prior to attending any groups, activities or sessions. The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. The team were very helpful and understanding of my dangerous situation. Homepage for Gateshead Councils Benefits and Council Tax information As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. Please ask your Neighbourhood Housing Team for details. If your repair can't wait until the programme we will carry it out within the normal timescales. If it is, and we have enough information about the repair, we will place an order with a contractor to carry out the work. If you're a council tenant, you can find the department to complain to on GOV.UK Housing associations and housing cooperatives should have a formal complaints procedure on their websites. The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. 182-184 High Street Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council Connected Voice are collating information about support across Newcastle and Gateshead. This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. [19] Economy [ edit] The area was once dependent on heavy industry such as steel making in the Derwent Valley and coal mining (across the borough). The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. Our business support events remain cancelled for now. You can also claim compensation for the damage that has been caused during repair work. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. This is known as the Right to Repair scheme. PDF REPORT TO CABINET TITLE OF REPORT: Council Housing - Gateshead Council
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