Always beware of scams. This complaint is against The Edge Fitness Clubs. I recommend 10/10! Here at The Edge at Town Center, there's something for everyone. However, the one thing stopping you could be the fear of a cancellation fee. Easy access to 9-A, I-95 and Arlington Expressway. Unbelievable, stainless on my credit for 5 years. This will allow time to relax in the lounges, saunas, steam rooms and whirlpool. If you have any concerns at all, please let us know. Contacted for 2 straight years about sparks and burn marks around outlets. Then they had the audacity to take more than 1000 in security deposit and add another 450 that they billed saying there were damages, most of the damages were because of moisture that could have been prevented if they fixed the door. How to The Edge is waiting on Ms. ******** response to verify her current mailing address so that the refund check will be properly received. A copy of Ms. ********'s signed membership agreement is attached for reference. They are also one of the most difficult memberships to escape when you want to stop attending Edge Fitness locations. Live in Connecticut? Not to mention, maintenance either never comes, or comes and does a bad job of fixing stuff. Gift certificates can be also used toward purchases in the Spa Boutique. The Edge Fitness Clubs has reviewed this complaint and the associated account. What should I wear during my treatment? Scores provided by Click on Menu "Subscriptions". What if I have special health considerations? 428 total complaints in the last 3 years. The Spa Reservation Department can help plan your Spa experience, including the best order of treatments. I opened a gym membership in ********* edge for my 16yr old son in 2020 due to covid I froze the membership then ended up canceling it. Horribly disappointed with this apartment complex. Liability Waiver/Fitness Agreement. Property Manager at Edge at Town Center, The, Responded To This Review. Living here has been a wonderful experience. Tap on The Edge Fitness Clubs. There are a few services that should be avoided during pregnancy, but many can be enjoyed. There is no record that Ms. ******** sent in a written request to ***. Service availability may vary. You may need to pay for the next month based on the date of cancellation but not sure. You are required to prove that you love too far (specific number of miles) from any Edge Fitness location. If I wasn't moving I would continue living here. R/V5N}@8W6%pHANI. If you are unhappy with your current gym, you could try switching to a different gym. Is this the email customercare@abcfinancial. The customer support refused the refund request and directed me back to the club. Robes and slippers are provided in the ladies' and gentlemen's lounges before and after treatments. Please call (904) 277-1087 to secure your reservation. There are also five parks within 7.4 miles, including Beach and Peach Park, Touchton Road Park, and Jacksonville Arboretum and Gardens. If you are a member of The Edge Fitness Clubs, you must have experienced their exemplary services. Dishwasher The following are examples of when the cancellation fee may be waived: Sincerely Ms ********. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Once you have completed the survey, your membership will be officially cancelled. La Fitness Reopening Soon? I have 2 years of experience in content writing and I am here to share my research and knowledge on health and fitness. To start off management at the Edge is extremely rude and will charge you for just about anything they can when you move out. Salon services are available to guests of all ages. Seriously. She signed for a 12 month term on 8/22/22. Once you are done providing information, your membership will be canceled. Then we had moved and we tried canceling again, and they told us we couldn't because we had to go to the location to our new house. Military freezes require government-issued proof andlength of deployment. What is the Spa cancellation policy? Step 4: The club will process your request and you will receive the confirmation email or SMS regarding the cancellation of your membership. $520 to move a jug of milk. $1,390-$1,965 ig`k}lyY M M6Q6#K^vj!hj!j!6'7iuI}hH/3b*m8C#B0\CD1sb`X/\JQJ0GL Nl*v3 !CQJHLC3Ke!4e"2Xr1\)=#Hr|FH8bcFqH(F+rlWEc)~+ eL It is a simple process, all you need is the proper reason for the cancellation and your personal details. The sauna has not been an issue either. However, I realized only this past billing cycle in December that I have been charged for Sept-Dec. Before you cancel your Edge Fitness membership, you may want to consider some alternatives to cancellation. 1 0 obj WebTo complete the cancellation process, adhere to any additional directions the Planet Fitness person gives. If youre not month to month youre pretty much SOL unless you buy out your contract or move to another state though. Then he said he would give my number to Dave and if he decides to call me back he would just say the same thing. WebAll memberships must be canceled before the 1st of the month to avoid purchasing a membership for that month. You may also be required to pay a fee for cancelling your membership. Courtyard 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Also contacted for the same time period about bugs and a space in the door. Act now and your $ purchase will include 9 additional FREE application submissions to participating properties. Guests must be 18 years of age or older to enjoy spa services. Members do have a 3 day grace period in which to cancel for any reason, if they are not comfortable with the terms. Fitness Center Each member has their own membership, with monthly dues and an annual enhancement fee. After threatening to send us to collections, I called one of their team members told me that our account was handled in December 2022 and we were all taken out of collections after I paid them $120 just to be done with it. I cant let the collections hit my credit due to us buying a home soon, but I felt this process is completely unjust and this gym scammed us out of $600+ when we signed up for a $9.99 a month contract special for less than a year. endobj If you give the notice, then there is no cost of cancellation. Edge at Town Center, The is an apartment community located in Duval County and the 32224 ZIP Code. Pool And you have to provide proof. The Edge Fitness Clubs has reviewed this complaint and the associated account. How much is a Edge membership? How may I pay for my treatments? When Mr. ****** spoke to his local club, they suggested that he email edgecares@theedgefitnessclubs.com if there are extenuating circumstances to be considered. Transit Score measures access to public transit. I see regular pressure washing of the breezeways, the common areas are always clean and the are very diligent in making sure the residents are respectful of neighbors. Balcony Edge at Town Center, The is 13.4 miles from Mayport Naval Air Station, and is convenient to other military bases, including Jacksonville Naval Air Station. Resort guests not receiving Spa treatments may use these facilities for a daily fee of $50. Log-in to DoNotPay and search for the Manage Subscriptions product. The Edge Fitness Clubs has reviewed this complaint and the associated account. It can cost up to $75 in fees to cancel your Edge Fitness membership, depending on your membership type and when you cancel. Even canceling on-time faces penalties of one extra month of payment. She got hit with several late fees because of that. Spa gift certificates may be purchased in specific dollar amounts. The UAE-based digital health Per the membership agreement, all cancelation requests are to be sent with 30 days-notice, in writing (email) to *** ******* ********* (formerly *** ********* ********). Please notify the agent if you have high blood pressure, allergies, physical ailments or disabilities, or if you are pregnant. I joined the edge fitness signing away my life not knowing that each of us would be charged separately, they were taking $26 for each of us, so I went back to the gym, and told them that they didnt explain it was going to be individual, it was adjusted to $10.62 individually,I thought it would have been $26 for us together. Gym contracts are hard to get out of. Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. He said since my home address is not within 15 miles of an Edge location it would be no problem. I emailed *************************** several times with no response. The upkeep at the club has always been good and the equipment is always up and running. A safe place to live and family friendly! Please note that all members have a grace period upon signing in which to cancel if the terms are not a good fit. I requested to end his membership via email with no response. How do I cancel my membership? On 1/9/23 Ms. ******* came into the club asking to cancel because her insurance company had partnered with another gym. Walk Score measures the walkability of any address. To avoid cancellation fees, Edge Fitness recommends that you cancel at least 7 days prior to your next monthly billing date. If youre thinking about canceling your Edge Fitness membership, you may be wondering how much it will cost. notices would be a positive improvement for members, however and appreciate her I highly recommend this complex to anyone! Since I submit forms via a Web form and did my communications in person I only have dates and people I spoke too. At Edge Fitness, we understand that life can be unpredictable and your fitness needs may change. The Edge 840 & 540 differ from each other only in the touchscreen of the former. Heres how: To cancel your membership via phone, follow these steps: Step 1: Pick up your phone and call the customer service number of The Edge Fitness Club i.e., 888-827-9262. Member ******* ** ********, Membership #1*********. Sit back and relax while we do the work. Gratuities are dispersed to the Spa staff members who serve you during your visit. <>/XObject<>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> It's located right by the town center so shopping and eating is right at your finger tips! Key Fobsetc. All rights reserved. Provide your account details such as email address and username. Brandy and Lynca are great customer oriented staff and are willing to help in anyway they can. Groups are subject to a four-week cancellation policy. The membership agreement's freeze policy is as follows: Freeze Policy: Members during a one-year or two-year contractual period may freeze their membership for medical or Military purposes only. Most state regulations allow you to cancel at any time in certain circumstances such as: disability (or death, of course), if you move more than 25 miles from the facility Or sign in if you already have an account. We then moved to Tennessee, only to receive a letter stating that, not only would we not be getting our $300 deposit back, but owed $220 on top of that to collections. Email me listings and apartment related info. DoNotPay can help you get your Edge Fitness membership canceled without the hassle, bullying tactics, and run-around about approved documentation. 30 Minutes Full-Body Workout | Without Equipment, An Exercise Program That Lacks a Specific Goal is Failing What Fitness Principle. email customercare @abcfinancial and ask to opt out. I can send you their emails later or check with /u/dragonflytype as well cause I got her help with it. She should not be dealing with customers. auto-renew for gym memberships. This gym membership is a scam in they way they handle business. Team Bahrain Victorious, UCI WorldTour cycling team, is pleased to announce its partnership with Ultrahuman, the UAE-based, cutting-edge metabolic fitness platform. Laundry Facilities The front office is rude, come to inpect constantly. The upkeep at the club has always been good and the equipment is always up and running. . 3 0 obj You can either send an email or a letter, but it must be received by customer service within 10 days of your decision to cancel. Our subreddit is dedicated to connecting the redditors of Connecticut so they may share their experiences with Connecticut's cultural offerings. Provide the name of the subscription service you want to cancel. My customer experience was great and I have no complaints. ), 4-Week Customized Clean Eating Nutrition Program, Group Training(Price varies $20 $30/hour/person). We offer 1, 2, and 3 bedroom apartments for rent. Click on an item to order. Webmailed to: The Edge Fitness Center, 3501 8th Street South, Moorhead, MN 56560. Steps to cancel:Send email to memberservice@fitnessemail.net. with all information listedRequest for email confirmation for your own recordsFYI tip: If you want to send in Mail instead of Email Corporate Mailing Address: PO Box 680768 Houston, TX 77268-0768 Mr. ****** has not sent any communication to date. What Are Walk Score, Transit Score, and Bike Score Ratings? The Edge Fitness Clubs will also offer a one-time courtesy transfer if Ms. ******** knows of someone who is interested in taking over the membership. We only left a jug of milk in the fridge so that it wouldn't smell. Not many apartments do that. Dont remember his name exactly as he became the new GM when Rico left and he didnt make any effort to actually get to know the members. Press J to jump to the feed. His name is **** *******. At no time did anyone tell me I needed to do anything else and they would handle my request. Are you done with your first year yet? WebAt The Edge Fitness Clubs our mission is to offer extraordinary fitness facilities, innovative programming and an energetic, friendly staff to ensure our members love coming to our In Unit Washer & Dryer Fitness Center In Unit Washer & Dryer Fortunately, DoNotPay is here to help you cancel your Edge membership without the bullying and penalty tactics. During all treatments, the body is fully draped, except for the area being worked on. Note that complaint text that is displayed might not represent all complaints filed with BBB. Walk-In Closets For confirmation of cancellation, contact ABC Fitness at 888-827-9262. Step 5: Within 24 hours or a maximum of 2 days, you will receive a confirmation email regarding your cancellation of membership at The Edge Fitness. 12.9 mi, Jacksonville, I lived at this complex for one year and had no problems. Love this place! WebHow to Cancel When Your 12-24 Month Contract Ends Contact the Edge Fitness billing partner, ABC Financial Services Email Phone: 888-827-9262 Request that the membership The Edge Fitness Clubs Help Center. The Spa pool and recreation facilities are complimentary to Spa guests. Edge 540 will come in at $300, 260/EU260, possibly as much as 300/Eu300 outside of the USA. Step 3: Write all the essential details including Subscriber Name, Billing Details, Contact Details, Address.. An initial medical freeze maybe granted for up to three months, and an additional doctors note may be required to extendthe freeze beyond the three-month period. You'll likely want a car when living in this area since it has few transit options. The club states that they offer something for everyone and their services are on point that youll never outgrow their gym. (subscription you wish to cancel) Click "Cancel Subscription". WebOpen your Google Play Store app. 92 complaints closed in the last 12 months. $1,520-$2,525 It is also near Florida Coastal School of Law and Jacksonville University. Your treatment will end on time so the next guest will not be delayed. They told me that I can freeze my account at any time and now the personnel at the gym is giving me different information. Step 4: Send this email to the official email address of the Edge Fitness services i,e., customercare@abcfitness.com. Edge at Town Center, The has 5 parks within 7.4 miles, including Beach and Peach Park, Touchton Road Park, and Jacksonville Arboretum and Gardens. Factors that influenced these ratings include building design, construction, exterior spaces, and amenities. If you need to cancel your membership for any reason, please contact our Member Services team at 1-800-123-4567. Although the memberships are not eligible for cancelation any longer, the club did help Ms. ******** out by lowering to lowest monthly dues available. Fitness facilities are complimentary to all resort guests. There is NEVER enough parking, and did I mention the infestation of geese? What is the Spa cancellation policy? We have helped over 300,000 people with their problems. A refund of $177.00 was processed on 2/1/23 and may take up to 7-10 business days to be reflected in her account. Tl$V-{r.10=3;3go.xY~[xy^xwzrVU~;=U i%ECjQF>;=k|zr^]W73fkk(;$ldxK8lPcv7-<>lwlsq/w;1kIHoH4hZ)p^Q'Y] f(DojQ3I#B.jd'O/*+[y4[J81Ox'_TF.^]:C~)Fta[Ww #^>oi^/H O^G)Eatf $YIcy`I4- ( b:0$2dEHZz[H86`,$,l649Xl}JF)KAjF>3 ]%jpj1 1\wHLIhQpj &YhvaN`DDt^flz1"St I was charged for 2.5 years without so much as an email saying they were renewing my membership (I was under the impression I had to re-up every year so auto-renewal was unauthorized). These apartments are very nice and the view to the lake is wonderful. FL BBB is here to help. Its other plan is peak membership which starts from $24 to $40 based on the services and amenities you choose. Get out of a costly gym membership and into more welcoming businesses to patronize with the help of DoNotPay. Patio, Dog & Cat Friendly I asked to speak to a higher up. So, is there any cancellation fee or not?
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