enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. An eligible household is limited to one monthly service discount and a single one-time device discount. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Simply complete all fields below to get started. Read More Award-winning support is just a tap away. There are some great resources online with details for most carriers (wireless or landline). ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Limited Time Offer. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Our standard terms of service, including the Acceptable Use Policy, apply and are available here: https://www.entouchwireless.com/terms-of-service/. Now, if your build ends between B06 & B11, you will have to update your phone until it reaches version B14. Promotional offers may be modified or withdrawn at any time. An eligible household is limited to one monthly service discount and a single one-time device discount. Channel Line Up; About Us. My Account. Be ready with your wireless account number, PIN or password, and billing address. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Safelink is the oldest and the largest company providing best free government smartphones for years. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686. And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. Customer's Full Name *. 3 consecutive months' worth of your most current pay stubs. If you need any additional help contact Ting at 1-855-846-4389. Only eligible consumers may enroll. Featured review. Lifeline plans and benefits may be maintained without enrolling in the ACP. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Step 4: You will be prompted to enter your pin. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. ENTOUCH Smart Building Solutions. Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Customer's Account Number *. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. International calling is enabled for direct communications between 2 people; certain numbers (e.g. You can find your account number in the following places: On. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. enTouch Wireless Contact Info Customer Service: 1-866-488-8719 The password is the last 4 digits of that sim card. *Unlimited data does not mean unreasonable data usage. If you purchased or received your new phone from us: If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Please refer to the terms of service for more details on our policies regarding the reasonable use of our unlimited talk, text and/or data offerings. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Social Security benefits statement. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Divorce decree or child support document. You must use your phone to continue to receive service. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. Pay your bill online Update your account information Check your webmail Confirm when your technician will arrive Create Account The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Step-by-step guide to get your Mint Mobile account number and PIN. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Questions? Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. BROADBAND DATA. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. Veterans Administration benefits statement. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Click account settings, scroll to the bottom of the page and click Port Out information to view your account number and PIN. Click the Edit account button by the email address whose password you want to change. enTouch Wireless provides high-speed broadband service to ACP customers. CA subscribers on the free combination Non-Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 14 GBs of data. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. The ACP monthly service and device discounts are non-transferrable. Our standard terms and conditions will apply. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Your Phone has shipped. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. Taxes and fees included with service plan pricing. Create an Account Access and manage your account with ease, all in one place. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. You may choose another broadband plan by paying the applicable undiscounted rate of any of our plans available at that time plus applicable fees and taxes. Enroll Today. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. A fairly complete resource we direct customers to can be found on Prepaid Phone News. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service You May Be Eligible for 100% FREE UNLIMITED DATA* Through the Affordable Connectivity Program - Coming Soon! Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. You agree that any state, local, Tribal government, school, or school district may share information about your receipt of benefits that would establish eligibility for the ACP and that such information will be used only to determine ACP eligibility. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. All prepaid minutes and payments are generally credited instantly to a Verizon account. You will need to supply either a credit card or PayPal information. Videos stream at DVD quality (480p). Our ACP Terms and Conditions applyin addition to any others communicated to you that are specific to your service plan. Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Login to MyAccount using your email address and password. Call Assurance Wireless at 1- (888)-898-4888 to access your account number. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Box 105561, Atlanta, GA 30348). Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. 2021 ENTOUCH, ALL RIGHTS RESERVED. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. Note from ENTOUCH CEO: Let us join you on your journey. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Click here to enroll today to see if you qualify! Well be available any time you need help with your phone or your service. Although not typical, the port process can take 24-48 business hours to complete. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, .
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