This site has limited support for your browser. We will be sure to look into this issue to avoid this going forward. Never had the brand before but they certainly run small. Luxury quality, made in Portugal. We're creating initiatives to support players across Scotland, Wales, and Northern Ireland as well . I love the jeans design and fit, however I have been a legend London customer for a few years now. To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. - Legend London team. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. I have never bought from Legend London before, so I was a bit sceptical but after 1 pair of jeans receivedIm hooked. My husband and I got married on Friday 17th February and had delivered to have a night away. . Company is clearly not setup to deal with order volume or customer returns. They accommodate my small waist, big thighs and but, and thats what I needed. A rapidly growing London based athleisure brand. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. They feel amazing on and offer such a great variety. And no response to emails. The quality of the jeans is good but the service is veey bad, ordered jeans on 27th December 202, they got shiped on 19th December, and now its 25th January and my jeans got send back by the post because legend londob havent filled out the right documentatio and they are telling me they will resend my order as soon as they get it back thats going to take abother 2 weeksand I only live in Ireland do close to England. I am very happy and will definitely be using Legend London again. The website would not let me due to an error loading the page. - Legend London team, Genuinely the best jeans I have bought if your skinny and unsure if they will fit u because in the pictures the model had thicker legs dont worry they will fit for reference am 28 w / 32l and very skinny they fit perfectly not baggy at all. Our secure checkout is quick and easy to use. We recommend switching to Edge, Chrome, Safari, or Firefox. Please contact: support@legendlondon.co Returns Address (please fill the returns form ): Optional This is urgent Select an option This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Wow!!! They could just send me the same items to another address since I'm no longer where I was before. To find out more please visit our Privacy Policy. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! 2 ITEMS 15% OFF. We use dedicated people and clever technology to safeguard our platform. UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - 2.99, UK Next Day Delivery DPD (If Ordered by 1pm) - 5.00, Please note - Friday orders will be delivered the following working day, 1UPS EU Delivery (2-7 Working Days) 7.99EU ZONE, 2EU Zone 2 Standard Delivery (7-14 Working Days) - 7.99EU, Zone 2 UPS Express Delivery (3-7 Days) 10.99, (CA) DHL Express Delivery (2-3 Working days) - 20.00, (CA) Standard Delivery (7-14 Working days) - 12.99, (AU) Express Shipping DHL (2-5 Working Days) - 23.99, (AU) Standard Shipping Deutsche Post (2-6 Weeks) - 12.99, Worldwide Standard Delivery (3-10 Days Aim) - 20.00. I have friends with legend jeans who have never had any issues so put it down to a defective pair. We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. Dr.Martens Pascal 8 Eyelet Virginia Womens. I recently bought a few gifts and was pleased with the items. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Stay current with updates from our social channels. We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. We use dedicated people and clever technology to safeguard our platform. 2 ITEMS 15% OFF. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. 9. New In. Who is Legend Presents. Once your refund is processed, it may take up to 5 days for it to clear with your bank. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. We are so sorry to hear this. Shop Mens Shop Womens MENS COLLECTION SHOP JEANS Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. thanks. 5.The Store Credit will be sent to you in the form of a virtual gift card that retains value. 2 ITEMS 15% OFF. Women's Homepage - Legend London CATEGORIES SHOP JEANS SHOP TOPS SHOP HOODIES Best Sellers New In Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - BLACK $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - WASHED GREY $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items Product is good quality for the price. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). Best jeans I have ever owned. Product quality is average in my opinion. Even when I left where I was. I have also sent them an email with a screeshot but never got any reply. I paid addionally almost $100 just to return them. Product is good quality for the price. The only good thing was the customer support which was always really responsive. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. I communicated this early to them and they assured me everything is fine. What a fantastic service, many thanks Dave. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. Hello Mohammed, Thank you for leaving your review. Hello Simon, Thank you for leaving a review. London legend have a gem on an employee there, great company, great quality and great products! Legends Global Merchandise 7900 Rockville Road Indianapolis, IN 46214 . Please check your inbox.Thank you.- Legend London Team. Checkered Stretch Trousers - Black. Dont buy these if you expect a 70 pair of jeans to last a year. Good quality jeans and really comfortable. Late or missing refunds (if applicable) If you haven't received a refund yet, first check . GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 FAQS Terms & Conditions Privacy Policy Terms of Service Cart Your cart is empty. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. Company number 03101750. To find out more please visit our Privacy Policy. Call +0700-MY-LEGEND (0700-69-534363) Email Us Legend London was created to give stylish men the best and most luxurious jeans they can ever have. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. 1 . We are so sorry to hear this. They. It is so expensive to ship it back. Never had the brand before but they certainly run small. We are so sorry to hear this. Find out how we combat fake reviews. ABSLOUTLEY AWFUL EXPERIENCE !!! SKU 9744825. If you are outside the UK it can take up to 21 days for your order to be returned back to our warehouse and be refunded. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.NEW ZEALAND - All orders under NZD$60 will not be subject to import duties. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Love the jeans as always can't stop buying more! 65.00. 1. Thank you so much for your patience. Please follow our returns system via our website to exchange for an alternative size of your choice. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. Reply from Legend London 6 days ago Hello, Thank you for leaving a review. I was so surprised about that company, never new they would treat customers like that. We will be sure to look into this to avoid any future issues. Compare our range of fits and understand what makes our denim different. Legends News; Contact; For business development opportunities or general enquiries, please contact us on hello@legends.net. I felt that my concerns were being treated seriously and with a sense of urgency. I can confirm that our team have been in contact with you via email and have hopefully solved this issue now. Company is clearly not setup to deal with order volume or customer returns. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! But not just that, their customer service is impeccable, prompt response and effective actions. 3+ ITEMS 20% OFF. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). We are so sorry to hear this. Thank you forever Legend London, youve done well!!!!!!!!!!!!!!!! We are so sorry to hear that you have not received your order yet. I received sameday/next day replies, even when you take into account the time difference. - Legend London team. We recommend switching to Edge, Chrome, Safari, or Firefox. 6. Headquarters. Im not tall (55) and they barely touched my ankles. If the returned item (s) is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Verification can help ensure real people write reviews about real companies. 55.00. LEGEND (LONDON) LIMITED UK company, Company number: 03101750, Incorporation Date Sep 13, 1995;, Address: ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . Thank you so much for your patience. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. 3+ ITEMS 20% OFF. Customer Support: support@legendlondon.co @legendwomen www.legendlondon.co Posts Reels Videos Tagged Thank you!- Legend London team. Find out how we combat fake reviews. | Read 81-100 Reviews out of 3,581 Check out what 4,224 people have written so far, and share your own experience. After I contacted Legend London customer service, the team replied Frank be patient. They have a great range of jeans as well with styles to fit everybody. 2023 Trustpilot, Inc. All rights reserved. We are so sorry to hear this. - Legend London team. Legend London Reviews | Read Customer Service Reviews of www.legendlondon.co Shopping & Fashion Clothing & Underwear Men's Clothing Store Legend London Legend London Reviews 4,242 Great 4.0 VERIFIED COMPANY www.legendlondon.co Visit this website 4.0 total 70% 5% 3% 1-star 18% Filter : Most relevant KH Kevin Hales 10 reviews GB 3 days ago So we picking The View. LONDON, UK. This site has limited support for your browser. I will get this order probably by April !! Good product terrible customer support or experience. The end result was creating an establishment that delivers a classic grooming environment for men where highly skilled barbers deliver the finest hair cuts. Once we receive and verify your returned items your new replacements will automatically be sent out to you. Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. The others are too small. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. or 4 interest-free payments of $57.00 with. Our jeans are made with utmost art and perfection. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". The company is doing wonderful and pushing out amazing clothing! To find out more please visit our Privacy Policy. Note : will update this if need be when I get the pants. My insta is: Umairalsyed. thanks. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Nice products but the return proces is a pain when you are in Europe. Not the easiest transaction! CONTACT US How to reach us: Our customer service team is available via email at help@thelegendsbrand.com. As always made by a top brand Legend London. I find the prices great value and when I called customer service they replied quickly. View Legend's Email (It's Free) 5 free lookups per month. Out here in Memphis, TN they are terrible. Rocketreach finds email, phone & social media for 450M+ professionals. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Bag However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!!
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