Buy guaranteed tickets for sold out events at a fair price. Verification can help ensure real people write reviews about real companies. Make a report to ACCC. Absolutely appealing customer service!!!!! confirmation or our website for contact details. A doctor cannot be You or a member of Your family. Pleased to meet you, won't you guess my name? They are the shittest service in Australia. Here are 8 tips for writing great reviews. Appalling service. Doctors note or Medical Certificate confirming: means a physical or mental health condition that, Where you cannot provide evidence that the person was within Your, means unexpected disruption or failure of the public bus, train, tram or ferry network which is not foreseeable before the date of the. I couldn't return to where I was, no progress, the booking system repeated itself, etc. I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. Doctors note or Medical Certificate confirming: means unexpected disruption or failure of the public transport network which. Travelling can be a huge expense, which is why its normal to try to score savings when you can. Links relating to the City of Sydney, and NSW in general - please read our rules before posting. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. A doctor cannot be You or a member of Your family. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. She made time to help & sort out the transfer of tickets to this area. New comments cannot be posted and votes cannot be cast. Sell tickets directly from your Ticketek Account. Automatic Refunds Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. What the hell is that? are the business owner or registered Director, or a member of. Illness / Injury (including Covid-19) Pre-existing Medical Condition Pregnancy Complication Any translation of this document from English is for assistance and information only. Voluntary relocation or where you are changing employer for a new role. If enough people do it they'll be investigated. Ticketek is selling for the following venues only. I find the app difficult to navigate. means cancellation or significant delay of flight(s) which. Youmade an unsuccessful request for annual leave for the date of theBooking. A copy of the letter requiring Jury Service. If they mean no-shows, then so be it. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Please also read the General Conditions of Refund. chevron_left, Availability & type of seating will vary & is set by the venue. Ticketek Rewards - Redeem gift vouchers when you answer surveys See deal $89.90 Onwards Buy Ed Sheeran tickets starting at $89.90 Ticketek website will open in a new tab See deal $123.35 Onwards Buy Snoop Dogg tickets starting at $123.35 Ticketek website will open in a new tab See deal 30% Discount Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. More Info. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. They rapidly charged my credit card, then didn't provide the tickets. What a suprise there is NO CONTACT NUMBER other than a computer generated message that gives you nothing. is cancelled, postponed or cannot be fulfilled by the. I will NEVER buy tickets from this company again! I am not a lawyer, but charging a relatively significant amount extra for optional refundable tickets, then making it basically impossible to get a refund, strikes me as something that shouldn't be allowable under consumer law. Press J to jump to the feed. Ticketek wastes YOUR TIME like it doesn't matter. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. They agreed I shoudl get a refund, then asked for my account details for the refund. The call centre shut the phone to the customer's face.. So thanks very much! This is not an insurance policy. Never ever again. To read more about Covid-19 please visit our dedicated page here. I am trying to buy tickets but it says unable to lock the ticket. I had tickets for an event that was supposed to be in 2020 and then 2021 and now I have a 3 month old and I thought Id be ok to leave her for a night by now but Im not. Where a Ticket is offered for sale, sold or Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Ticketek Marketplace (marketplace.ticketek.com.au). Basically, because they're the only game in town, and they can do whatever they fucking like. There is no phone number, only an email which does not get answered. I am not a lawyer, but charging a relatively significant amount extra for optional refundable tickets, then making it basically impossible to get a refund, strikes me as something that shouldn't be allowable under consumer law. Any temporary relocation for work must be for a period of at least 3 months. I tried to buy tickets to Jim Jeffries, afterpay processed the payment, but the tickets from ticketek didn't. So sorry. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. Ticket Refund Policy means the Cricket Australia Refund Policy for the relevant Match (as amended or updated by Cricket Australia from time to time, a copy is available at . Anything which our Customer Experience Team considers is not intended to be included in this list of valid reasons for refund. I have now been trying for a refund for 6 months. IMPORTANT Any translation of this document from English is for assistance and information only. Their customer service to follow up and right the problems is poor. We may consider other Emergency Circumstances at our discretion. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. If there is a financial failure of any Transport provider. ProductReview.com.au has affiliate partnerships. Ed Sheeran: 8:15 10:30pm, New South Wales / Australian Capital Territory, Read the Terms & Conditions for this event. Change My Location Please also read the General Conditions of Refund. DO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or media Appalling and illegal to not meet their 10d refund policy Date of experience: October 06, 2022 Useful1 Share Advertisement LO LouShaBow 1 review AU Still waiting for my refund 6 months. What should I do? Travel insurance and COVID-19: what you need to know. It's about $1500 and I have no idea what to do next. Any reason for refund must not have reasonably foreseeable at the time, Maximum refund value per person will not exceed the total value of their share of the. Requesting a Refund. Not that they are necessarily wrong, but people often don't comment when things go routinely right. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. But the thing is, they didn't. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K4QMLG" height="0" width="0" style="display:none;visibility:hidden"> </iframe> Finally got an answer from them when I contacted fair trading to help. Tixel is a safe ticket marketplace to trade tickets from Ticketek. I cant go now, and when trying to chase a refund you literally have to choose from a bunch of pre approved refund appropriate situations and provide evidence. I want an refund, yet there is no way I can get it. Safe, Fast and Verified to then often have to go to their desk at the venue to follow up the issues. What gives? Have spent over 3 hours trying to book tickets, then tried to contact my phone/email.Wish I'd NEVER received the gift vouchers. and subject to change at any time. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). Any change to your work schedule (other than the specific situations listed under Work Relocation or Emergency Services Recall sections of these terms). >|DprR5}F'+#&'GM.VMn750gtge%iaMX1o-|iSfjS,r2)HTu2ujrzn ZvP`i}F``empr]pq}pC#MKM/n]:gx6O;2=3;M;>#S3I They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Ive forgotten my password/My password has expired. I paid the additional cost in checkout for refundable tickets. Easy as. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. Maximum refund value will not exceed 10,000 GBP or local currency equivalent. Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . A copy of the letter requiring Jury Service.
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