lucy in the sky. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. The customer service is great and pretty quick but I have to say the shipping can take a while so you have to order with a good amount of time to spare. If you need specific product measurements or have further questions, please email us at. Most dresses are see through material with zippers stuck. Please reach out to us for the advanced credit prior to making a new order! Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. I emailed on 9/16 noone has contacted me. -Kate. Once a order has been shipped this cannot be canceled. Why just give your money to a site without the opportunity to try and return an item? We're having delays in our customer service trying to get to each email, we would love to assist you with your order. Contact Sky | Fastest, No Wait Time - GetHuman Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. Lucy in the Sky - Home | Facebook Two out of four of the dresses arrived by January. My daughter ordered a dress on 9/11; it was supposed to arrive on 10/5. We'd love to find a resolution due to this issue. Hi! If you are in between sizes, we would generally suggest to order a size up. You may store, print and display the content supplied solely for your own personal use. Business Profile for Lucy In The Sky, Inc - Better Business Bureau By December they were all expected to arrive, but none of them had even shipped. Intellectual Property, Software and Content. If we are unable to contact you we will treat the order as cancelled. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You either have to be put in a que in live chat with at least 100 people ahead of you or wait 48 hours for someone to respond to your email. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! I definitely recommend Lucy in the Sky, as my other dresses were great and their customer service is top-tier! All orders ship out of Los Angeles, we design all of our styles in-house. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. Phone Email. Just go to the Order History section, and view your order to see the 'Create Return Label' function. The first time it was cancelled altogether. Number of comments: 0 Shipping I need to change my address or order, how do I do this? I'm dealing with their customer service right now and they are so rude and unprofessional, Hi Talia, Thanks for your feedback. Verification can help ensure real people write reviews about real companies. Any currency conversion are for reference purposes only. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. Best advice for those who are still waiting for their money back is to reach out to your bank and let them deal with this company, customer service will not help you. We therefore have no responsibility or liability for the content and activities of these linked sites. Shop Lucy in the Sky If the issue persists, we would suggest to follow up with your bank. We're sorry to hear that you had issues with your order. Do you agree with Lucy in the Sky's 4-star rating? Meanwhile, the mesh on-top comes is super long and looks incredibly awkward. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. Thankfully I was smart enough to purchase via PayPal and after 2 months I received my money back from PayPal. For more specific information or any delivery concerns for any International Orders, you can reach DHL GlobalMail Customer Service below: Email: https://webtrack.dhlglobalmail.com/help/contact?country=US, For any other concerns, you can reach out to us at shop@lucyinthesky.email. We're sorry to hear about your issues with our return policy. We're so sorry to hear that you had issues with your order. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. this was for a very special event and now i have no outfit and no resolution to this. I was SHOCKED as the price of this dress after I received it. Go to our site to chat with our support team or email us at support@lucy.co! Pepper's Lonely Hearts Club Band. We're so glad that our customer service team was able to assist you. -Kate. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. The customer service and chat support feature here is great and really easy to use. All orders are subject to availability and confirmation of the order price. After using the chat, they told me that they wanted to cancel the order because the dress I had ordered had been out of stock and wouldnt be back in stock for another four weeks. Why would I need store credit when I already purchased the 3rd dress. Remember, you can do most things online at Sky.com. Incredibly scammy and misleading. Completely different material than pictured. Faq - Lucy in The Sky I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? 1860 500 6633 is Tata Sky WhatsApp customer care number. In November 2022, I ordered for dresses from Lucy in the Sky. Annoying, right?! This is the one Sky contact number constantly referred to as being dedicated to customer service. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. there is a dress i like but it is all out of stock. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. Thanks for your feedback. . Thanks for your feedback. | Read 5,941-5,960 Reviews out of 6,586 You can enter your USPS tracking number at the following website:https://tools.usps.com/go/TrackConfirmAction_input, You can enter your FedEx tracking number at the following website: https://fcbtracking.fedex.com/. If you order multiple styles with different delivery dates, they may ship separately. Tip for consumers:Returns usually only give store credit. You can email us at resolution@lucyinthesky.email! CAN I EXCHANGE MY ITEM FOR SOMETHING ELSE? We ordered a dress on 9/6. -Kate. Yet Lucy in the Sky refuses to give a refund. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky -Kate Read 1 more review about Lucy in the Sky MI Michelle 1 review US A day ago Merry was fantastic! We do specifically outline the estimated delivery time on each individual product page once a size is selected. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. Key Employees of Lucy In The SKY. Ordered my daughter a winter formal dress. This policy is effective from 01/01/2016. Horrible return policy. UNTIL I DECIDED TO SHOP AT LUCY IN THE SKY[redacted] ::: I placed 2 orders with this store; 1st: 29/04/2016 order ID . These companies are a dime a dozen, you can 100% find another that actually values customer service. Hi Jay, Hi Carol, Thanks for your feedback. Hi Hailey, Lucy In The Sky Clothing - Miss American Made We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. Background and inspiration Please let us know if we can help any further. This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. Lucy in the Sky Return Policy Detailed Facts - Price Match Guarantee She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. This is the only time I ever have ordered something online when the seller would only give store credit. Date of experience: 20 February 2023 carly raymo 1 review US 2 days ago Late order Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. A cookie is a small file which asks permission to be placed on your computer's hard drive. Don't waste your time or money, just go somewhere else! Please let us know if we can help any further. allows you to receive photos from your camera directly to your smartphone or. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. As there is no phone number to be able to contact the company we ad two choices: email and be ignored or chat in and finally get a chat agent (the ONLY chat agent at this fraud of a company) Emma, It took three and a half hours waiting for the chat I suppose that Lucy in the Sky thought we would give up. Unfortunately, the dress didn't fit, but their customer service was great in explaining how I could return the dress and get another size as soon as possible. The cost of foreign products and services may fluctuate. Sky Ireland Contact Numbers & Customer Service Tips - Selectra This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Contact Centre & Operations Archives - sky www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. Made and Designed in Los Angeles - Shop now at www.lucyinthesky.com Check out what 6,872 people have written so far, and share your own experience. All of our styles are designed at our offices in Los Angeles, and produced excusively in-house domestically and internationally. You can choose to accept or decline cookies. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, BEWARE. Please note that business days do not include weekends or public holidays. Our privacy policy, which sets out how we will use your information. Find top links about Lucy In The Sky Login along with social links, FAQs, and more. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. Our small is generally the equivalent of a US Size 2. Funding Rounds Number of Funding Rounds 9 Total Funding Amount $144M. We're so glad you were able to utilize our 24/7 chat! You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. 7) A group called John Fred and his Playboy Band had a #1 hit in 1968 with "Judy In Disguise (with Glasses)," a song that was a parody of "Lucy.". The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Sky in an easy-to-use summary, as well as a full comparison of the 13 ways to reach Sky, compared by speed and customer recommendations. Lucy in the Sky - Wikipedia I greatly appreciate the customer support 24 hour 7 days a week chat box. The customer service is out of this world. Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. Service 527 We had the same issue. We do not save your payment method details on our website. This page was last edited on 12 October 2022, at 14:56 (UTC). I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. -Kate. See Profile. I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. Message KYLA via the following: You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. It is an eligible payment method for all U.S orders over $35. I have been waiting for almost three weeks and still haven't got my money back. These Sky contact numbers are available between 8am and 10pm every day of the week, and between 8am and 9pm on weekends. I absolutely love Lucy in the Sky's Customer Service!!! A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. My advice to anyone. LOVE THIS COMPANY Date of experience: February 23, 2023 Advertisement Rabene 1 review AE 4 days ago I used the chat feature again in January to try to figure out where my two other dresses were. Guess I'll be donating clothes to charity. We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. 03337591728. Los Angeles, California Lucy in the sky is a great company from products to customer service I am always satisfied. This Website may contain links to other websites (the "Linked Sites"), which are not operated by www.lucyinthesky.com. We're sorry to hear about your disappointment with our return policy. Write a review Sign in. Yes! Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. Overnight orders shipped Friday will be delivered Monday. Both dresses arrived back to back and they looked nothing like it did online. Her level of customer service was fabulous. Back in London Lucy has a choice - stay with James or pine for Nathan, who's far away. It is an eligible payment method for all U.S orders over $35. I don't care how good are their dresses and I don't even want to know. Share. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. Mar 16, 22 (Updated: Sep 23, 22) Article created 4 years ago. We're so sorry to hear issues with your order. Lucy in the sky is our GO TO for all things special occasion. Only store credit even though clothing size is not standard. Were almost out of time and do not have a back up plan. You will receive your tracking number once your style/s have been shipped. There is no phone number and the chat has been disabled. Please let us know if we can help any further. I was so disappointed in the quality. Tip for consumers:Cannot get a refund, only store credit. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky She offered me advanced credit and provided easy instructions to do so. -Kate. Unfortunately, we are not selling our styles to other retailers at this time. Caveat emptor. Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. We'd love to assist you further if you need help with returns. If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. Hi Sonam, Thanks for your feedback. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Prom season is here, and you deserve to look and feel amazing for your big party! Hi Kristina, Meanwhile, the brand is posting on social media like everything is peachy and deleting negative comments. They charge so much and the quality is so bad. International delivery is 5-10 business days. what is the average shipping time? In the end the skirt fit very snug and my booty looks great in it. Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. This will be automatically applied to your account attached to the email address used for the order. Hi Grace, Thanks for your feedback. Good Luck! However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. I am telling all my friends how bad the quality is and to never order from them. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! If the initial address provided was incorrect, your package will be processed as returned to sender by our returns team. -Kate. I have never been able to complete a return that quickly. I had an issue with my dress being see through and needed a replacement soon for an event. Takes forever to ship and zero response from Customer Service, Late delivery, low quality and useless customer support. You can also chat with Sky's Virtual Assistant on the Help Page to get the help you need. It said delivery between 9/30 and 10/12. Our mailing address is 808 Wall St, 2nd Floor, Los Angeles, CA, 90014. For further information, please visithttps://help.afterpay.com/hc/en-au/. Find out how we combat fake reviews. LUCY IN THE SKY Help Centre. If your order is earlier than 14 days, you can reach out to us and we can cancel your order, if possible. i am from spain. KYLA can provide quick and real-time responses to your SKY service concerns. Please use the following size guide to help determine your size of clothing. Delivery date was Feb 17-24th. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. So sorry about the issue here - the fabric definitely appears to be cut incorrectly here; feel free to reach out to us to have this returned for a refund. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Sky's customer service number. All our models are approximately 175cm tall. | Read 5,961-5,980 Reviews out of 6,593 -Kate. Lucy In The SKY: Employee Directory | ZoomInfo.com Lucy in the Sky has a consumer rating of 2.82 stars from 1,067 reviews indicating that most customers are generally dissatisfied with their purchases. "Lucy in the Sky with Diamonds" is a song by the English rock band the Beatles from their 1967 album Sgt. Contact BT for help and support with your BT broadband, TV, home phone or mobile. I loved 1/2 dresses I bought. -Kate. Get Sky Broadband - 08442 411 653. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. Lucy In The Sky Cafe - Tripadvisor Please use the following size guide to help determine your size of clothing. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. Customer service is non-existent. Thanks for your feedback.
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