Calls from mobiles are likely to be considerably higher than those from landlines. All content 2023 Southend-on-Sea City Council. Please still, Older Persons bus passes will normally be automatically renewed. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. I currently have a disability-related bus pass with companion entitlement. This cookie is set by GDPR Cookie Consent plugin. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Your new pass will be not sent until a week before your old. What type of medicine do you put on a burn? The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Renew a bus pass | Apply for a concessionary bus pass - Medway Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. You can apply for your renewal bus pass online. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. You don't have to do anything, unless you have moved since we sent you your last pass. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Our free email alerts will help keep you up to date with the things that matter to you. In the unlikely event that your pass does not arrive, you should call 01452 426265. Older person's bus pass | Leicestershire County Council The way of applying may be different to the way you applied in Gloucestershire. This can be done by visiting a participating library only. I have applied for my new bus pass, what should I do with my current pass? N94. These cookies track visitors across websites and collect information to provide customized ads. Learning impairment that has resulted in an arrested state of development before adulthood. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Renew an existing pass | Transport for Greater Manchester Apply for a new age-related pass. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. New bus passes to be sent to thousands of County Durham residents This can be your email address or set to something memorable for you. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Applicants can enter in their postcode online and will be given the contact details of their local council. with no need for anyone to fill in any forms or submit any photographs. You can apply for your renewal bus pass online. Flexible support fund - available at . Changes To Renewal Of Concessionary Bus Passes - Isle of Wight News Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. How does violence against the family pet affect the family? Age-related passes will be valid for five years. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. If you have not received this letter, call us straightaway on 01452 426265. How to renew your bus pass | Shropshire Council Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. For further information see www.gloucestershire.gov.uk/fairprocessing. system now generates new passes automatically at least a fortnight before the Our A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Please check with the county council in the area you plan to visit. Renewing an older persons bus pass. Older Person's bus passes will be renewed soon. If you have an older person's pass that expires in the next two months renew online with the following links: -. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. You can apply for a disabled persons bus pass if you are a Medway resident. Please ensure that you keep us informed of any changes to your name or address. Your bus pass will be renewed automatically. If your pass has been stolen, you should call 0345 200 0388 to replace it. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). How did the American colonies actually win the war and gain their Independence from Britain? You should continue to use your current pass, but then cut it up once your new pass arrives. You have moved since your last bus pass was issued and not informed us. Advice for bus pass holders whose cards are about to expire Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. If you have moved address since receiving your bus pass, please notify us of your new address . No, your bus pass cannot be used on National Express services. You should allow 6 weeks for your application to be processed. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY But opting out of some of these cookies may affect your browsing experience. What should I do? When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Lee Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Alternatively you are able to renew your vouchers online. What are the 3 most important parts of a motherboard? As a general rule, it is usually cheaper to call during the evenings and weekends. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. How do I renew my bus pass in Northumberland? If you do not have your current pass, then please contact us. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. If your pass has already expired you can still renew your bus pass. In the unlikely event that your pass does not arrive, you should call. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. You can find your renewal code located in the box towards the bottom of your renewal letter. For further information see. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. This Frequently asked questions about concessionary bus passes Nexus issues important update on free bus pass renewals Over 60 travel concessions & bus pass | Age UK Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. When can I use my concessionary bus pass in Gloucestershire? Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. The cookie is used to store the user consent for the cookies in the category "Analytics". Older or disabled persons bus pass | Essex County Council This website uses cookies to improve your experience while you navigate through the website. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Do not include common words or names. Daily fare: $2.00. Changes To Renewal Of Concessionary Bus Passes. Call us on 0345 200 0388 for an application form or for assistance completing one. You will need to apply to this authority for a new pass. Continuing eligibility for a pass issued due to a . If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Find out which bus company you wish to comment about on our bus operator contacts page. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. The county council will not reimburse you for any charges levied by medical specialists or advocates. You can renew your bus pass up to 8 weeks before it expires. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). This can be done online or at a participating library. It is being used by the person whose photograph and name appears on the pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Please let us know if you no longer require a bus pass. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. The form will ask for a new passport-sized photo, which will be printed on their new card. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Newsroom - New bus pass to be renewed automatically You can get an older person's bus pass when you reach State Pension age. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Youll need to provide proof of identity. Are you struggling with the cost of living crisis? No it is not possible to issue an age-related bus pass "with companion" entitlement. I have not had an automatic renewal what do I do? If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. We also use third-party cookies that help us analyze and understand how you use this website. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. passes that expire between January and March are in the process of being issued Hampshire County Council Concessionary Travel Scheme - General Terms However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Copyright Lancashire County Council 2022. Can I use my bus pass on National Express Services? The expiry date will normally be five years from your birthday. What should I do? Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Before your pass expires, we may send you a letter inviting you to renew it manually. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. It does not store any personal data. What do I do about my concessionary bus pass? No, concessionary bus passes are not accepted on the night Buses. It is not valid in Wales* or Scotland. 3 Post office. Renewing your Bus Pass. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Renewing your bus pass or reporting it as lost or stolen Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Can I use my disability-related with a companion bus pass in other parts of England? These pages are for East Sussex bus pass holders. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Can you renew your bus pass online? - Wisdom-Advices You will need to pay 10 to replace this pass. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Your older person's bus pass is valid for four years. My new bus pass will not work when I place it on the smart card reader on the bus. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. See. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. *A. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659.